The Wood Norton

We had a clear strategy in terms wanting to change how we manage our public relations and social media across the whole company. Part of that strategy was to quickly establish a close working relationship with whoever we chose to become our new partner. We met with several different companies during the tender process and without doubt Make More Noise stood out head and shoulders above all the other agencies we engaged with. It was essential for us that we progressed with someone we could trust, Make More Noise allowed us that element.

At The Wood Norton, we have a set of core values, we fully expect our partners to share these core values. The hotel is very much an asset focused on customer service, like most companies, providing above and beyond customer service is absolutely essential. It was clear from the early stages that Make More Noise share the same values and also our passion for customer care.

The main benefits for our business in partnering with Make More Noise are they provide us with real-time live data while constantly analysing trends and traffic across all social media platforms. They are a modern thinking, highly skilled group of creative individuals. Make More Noise consistently demonstrate clearly and accurate communication with the press and third parties on our behalf, these key points assist us greatly in making intelligent commercial decisions.

We believe it is vitally important to recognise hard work and effort. Hannah and the team at Make More Noise have definitely proven themselves to be loyal, hardworking, honest, proactive and continue to provide our teams with confidence. Make More Noise are a true ambassador for The Wood Norton and I look forward to continuing working closely with them over the coming years.